This does bring me back to the earlier point though, of why the policy on service dogs only isn’t enforced better? You can read a report of the incident on the LA CBS Local website.Īccording to subsequent press reports I read, Lowes was sued although I don’t know how the lawsuit ended. The bites were extremely serious, resulting in the young child having 50 stitches. In 2014, a dog owner was arrested after his pet Akita attacked a toddler in the Murrieta branch of Lowes in Canada. Surely there are insurance and liability issues at stake? For example, if a dog was to bite or attack someone in store, Lowes could be in big trouble. You might then wonder why there is such a lax attitude towards dogs being allowed in Lowes. The bottom line is that you should really call ahead to find out whether your local Lowes allows dog in, as it will be a management decision. Call ahead to see if dogs are allowed in your local Lowes store. There is no up to date list of which stores are more pet friendly than others. Lowes is pet friendly depending on where you are For 30 minutes customers were running carts all through it!”Īs you can see, many Lowes are very dog friendly, and it appears that not many of them will enforce the service dog policy. It’s not always that great though, last Easter a dog messed in the drywall aisle and it wasn’t reported and cleaned up. “Colleagues of mine actually carry little bags of doggie treats in their aprons. I don’t get paid enough anyway to get into an argument with people so just wave them on through.” “I heard a rumor that team leaders say its way too much hassle to ask everyone with a dog if it’s got service dog documentation. The one I work in does not enforce the service dog rules and in fact I was explicitly told to not even ask when greeting people at the door.” “Lowes is dog friendly depending on what the management team decide for the particular store location. My manager never told me any different, and we would never ask a dog owner to leave unless their dog was being bad.” “I worked in in my local store one summer and just assumed that Lowes allow dogs. Here’s what they told me in private messages on social media. So, why is the dog policy so confusing and applied differently from store to store? To find out, I spoke with some past and present employees to find out why the Lowes dog friendly policy is different depending on where you are. Lowes pet policy is not always enforced by management You might now be quite confused because I am sure you’ve seen lots spoken to people who have said they take their dog into Lowes or seen puppies and pooches in the aisles when you visit.Īnd you can bet your bottom dollar that many of the dogs you see in the store aren’t certified service dogs. Dogs are allowed in Lowes providing they are genuine service dogs only, leashed, kept under control, and cleaned up afterwards.” Lowes dog policyĪn employee of the home improvement store told me the official policy was something like this with regards to any pet. However, many stores and employees have a relaxed attitude towards customers that take a dog into Lowes, rarely asking for proof that the dog is for service or disability support purposes. Here’s what I discovered about bringing dogs into Lowes.ĭoes Lowes allow dogs? The official Lowes dog policy states that only service dogs are allowed in the stores. To help get to the bottom of what the Lowes pet policy is, I spoke to some of their employees on Twitter and what I heard was actually quite surprising. You might have heard that Lowes is dog friendly, but that doesn’t necessarily mean you can take your pet inside… the truth is a bit more complicated. However, with many stores in the US this isn’t always the case, with some being very dog friendly. As dog owners, we tend to assume that we can’t take our dogs into stores and need to keep them tethered up outside.
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